Policies for ordering, custom orders, returns, and sizing for AutumnDogDesigns.com are as follows. If you have any questions, don't hesitate to e-mail me!
ORDERS & SHIPPING
I currently accept these forms of payment: PayPal, money order, and personal check.
PAYPAL - Please make sure your PayPal address is up to date! Must pay full amount at time of purchase.
MONEY ORDERS and CHECKS - I am (temporarily*) accepting these forms of payment! This is good news if you don't have a credit/debit card. Please contact me for a quote and my current mailing address. Money orders and checks MUST BE RECIEVED WITHIN 10 DAYS OF PURCHASE for the entire amount due! After 10 days, the item will go back up for sale. I will not ship items until money orders and checks go through. (*The last day to pay with this method will be March 25th, 2010).
I will mail orders within 2-3 business days via USPS Priority. I am not responsible for items once they leave my hands. Insurance can be arranged if contacted beforehand. There is a set shipping rate of $5.95. The shipping rate will be automatically added when you check-out with PayPal! (Please note: all information regarding ordering and shipping stated here apply to United States addresses only. For international shipping information, please contact me and I'll be happy to help!)
CUSTOM ORDERS
I am not currently accepting custom orders at this time. I hope to explore custom orders in the future, but for now I sew what I can, when I can. Thank you for your understanding!
RETURNS
Please size yourself properly before ordering (see sizing guide below). If you still need to return an item, contact me via e-mail as soon as possible stating your reason for returning. Wait for a response before you mail it back. Items must be returned in the same condition they came in and mailed back to me no later than 14 days from the date of purchase. No wearing it, washing it, or removing the tags! Return shipping is the customer's responsibility.
SIZING
Use this guide when measuring yourself.
Bust: Measure around your body under your arms and over the fullest part of your bust.
Waist*: Measure around your body at your natural waistline.
Hips*: Measure around the fullest part of your body, placing the tape about midway
between your crotch and your belly button.
Inseam: Take a pair of pants that fit you well and lay them flat. Measure the distance
along the inner seam between the crotch and the leg hem.
* I make my skirts and pants to modestly fit around the hips, but many skirts can be worn around the waist as well. Therefore, I usually write both hips and waist together in the measurements of certain items.
